Bella Kini do not have any refund policy but we do accept returns if you change your mind about your purchase as long as you meet all the return requirements. All shipping and postage fee incurred to effect the return will be self-borne. We will proceed to credit your purchase value , excluding all shipping and postage charges to your account for future purchases as soon as we receive your return items to your account. You can also choose to exchange the returned item with any other products.
Kindly note the Return requirements:
1. Item must be returned within 7 calendar days from date of receiving goods from Carrier/Boutique.
2. Return item must be accompany with any proof of purchase indicate transaction details.
3. Return item must not be altered, used nor damaged, packaged in original condition for return.
4. These Items that are none-returnable: Gift Cards, Gift Vouchers and other promotion items.
All our products go through stringent quality control before we send it out to you. We apologize if the product did not meet your expectation on quality, we will replace it for you. Please notify us of your intention to return as well as the tracking number for the registered postage. As soon as we received the return product, we will mail the replace item to you.
As our products are limited in quantity, it is possible that we may not have it in stock to replace the item for you. In such cases, we seek for your kind understanding to accept a refund for your purchase, shipping and postage fee to the debit/credit card that you used to pay for the transaction.
To return the product, you can either returned the product with it's proof of purchase to BELLA KINI Boutique or send your return item by registered postage for secured delivery. Our store operating hours is from 12pm – 8pm.
Boutique/Mail Address: 69 Haji Lane Singapore 189262
Contact Number: +65 6291 6128